CONFLICT MANAGEMENT STYLE OF COLLEGE STUDENTS AT THE PHILIPPINE NORMAL UNIVERSITY (PNU)
Main Article Content
Keywords
Conflict management style, education
Abstract
This study focuses on determining the conflict management style of selected 3rd and 4th year students at the College of Teacher Development (CTD) of the Philippine Normal University (PNU). Literature on systems approach in organizational analysis, culture and conflict, negotiation and conflict management system design is presented and used as basis for the research framework. Hall's (1969) conflict management style survey is used as the main instrument and basis for the analysis of research results. The study reveals that the respondents are open to the use of several conflict management styles in addressing interpersonal conflicts.
References
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Avruch, K. (1998). Culture and conflict resolution. Washington, D.C.: USIP Press.
Bush, R. A. B., & Folger, J. (2005). The promise of mediation: The transformative approach to conflict. San Francisco, CA: John Wiley & Sons, Inc.
Conbere, J. (2001). Theory building for conflict management system design. Conflict Resolution Quarterly, 19(2):215-236.
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Druckman, D. (2005). Doing research: Methods of inquiry for conflict analysis. Thousand Oaks, CA: Sage Publications, Inc.
Hall, J. (1969). Conflict management survey: A survey of one's characteristic reaction to and handling conflict between himself and others. The Woodlands, Texas: Telemetrics International.
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Langlois, R. N. (1982). Systems theory: Knowledge, and the social sciences. New York, NY: New York University.
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Lynch, J. (1998). CCRA: Contemporary conflict resolution approaches. In J. Conbere, Theory building for conflict management system design. Conflict Resolution Quarterly, 19(2): 215-236.
Marshall, C., & Rossman, G. B. (2006). Designing qualitative research (4th ed.). Thousand Oaks, CA: Sage Publications, Inc.
Moore, C. W. (2003). The mediation process: Practical strategies for resolving conflict. San Francisco, CA: John Wiley & Sons, Inc.
Pfetch, F. (2007). Negotiating political conflicts. New York, NY: Palgrave Macmillan.
Rowe, M. (1997). Dispute resolution in non-union environment. In J. Conbere, Theory building for conflict management system design. Conflict Resolution Quarterly, 19(2):215-236.
Schwarz, R. M. (2002). The skilled facilitator. San Francisco: Jossey-Bass.
Silverman, D. (1971). The theory of organizations. New York: Basic Books.
Slaikeu, K., & Hasson, R. (2001). Controlling the costs of conflict. In J. Conbere, Theory building for conflict management system design. Conflict Resolution Quarterly, 19(2):215-236.
Society of Professionals in Dispute Resolution (SPIDR). (1999). Report on competencies in conflict management systems design. Washington, DC: Association for Conflict Resolution.
Toh, S. H., & Cawagas, V. (1987). Peace education: A framework for the Philippines. Quezon City, Philippines: Phoenix Publishing House, Inc.
Ury, W. L., Brett, J. M. & Goldberg, S. (1993). Getting disputes resolved: Designing systems to cut the costs of conflict. Cambridge, Mass: The Program on Negotiation at Harvard Law School.
Winslade, J. & Monk, G. (2001). Narrative mediation: A new approach to conflict resolution. San Francisco, CA: John Wiley & Sons, Inc.
Avruch, K. (1998). Culture and conflict resolution. Washington, D.C.: USIP Press.
Bush, R. A. B., & Folger, J. (2005). The promise of mediation: The transformative approach to conflict. San Francisco, CA: John Wiley & Sons, Inc.
Conbere, J. (2001). Theory building for conflict management system design. Conflict Resolution Quarterly, 19(2):215-236.
Constantino, R. (1994). The Philippines: A continuing past. Quezon City: Foundation for Nationalist Studies.
Costantino, C., & Merchant, C. (1996). Designing conflict management systems: A guide to creating productive and healthy organizations. San Francisco: Jossey-Bass.
Creswell, J. W. (1998). Qualitative inquiry and research design: Choosing among the five traditions. Thousand Oaks, CA: Sage Publications Inc.
Denzin, N. K., & Lincoln, Y.S. (2003). The landscape of qualitative research: Theories and issues. Thousand Oaks, CA: Sage Publications, Inc.
Druckman, D. (2005). Doing research: Methods of inquiry for conflict analysis. Thousand Oaks, CA: Sage Publications, Inc.
Hall, J. (1969). Conflict management survey: A survey of one's characteristic reaction to and handling conflict between himself and others. The Woodlands, Texas: Telemetrics International.
Harvard Business Essentials Series (2003). Negotiation. Boston, MA: Harvard Business School Press.
Jocano, F. L. (1999). Management by culture. Manila: Punlad.
Langlois, R. N. (1982). Systems theory: Knowledge, and the social sciences. New York, NY: New York University.
Lewicki, R. J., Barry, B., & Saunders, D. M. (2007). Negotiation: Readings, exercises and cases. 5th Edition. New York, NY: McGraw-Hill/Irwin.
Lynch, J. (1998). CCRA: Contemporary conflict resolution approaches. In J. Conbere, Theory building for conflict management system design. Conflict Resolution Quarterly, 19(2): 215-236.
Marshall, C., & Rossman, G. B. (2006). Designing qualitative research (4th ed.). Thousand Oaks, CA: Sage Publications, Inc.
Moore, C. W. (2003). The mediation process: Practical strategies for resolving conflict. San Francisco, CA: John Wiley & Sons, Inc.
Pfetch, F. (2007). Negotiating political conflicts. New York, NY: Palgrave Macmillan.
Rowe, M. (1997). Dispute resolution in non-union environment. In J. Conbere, Theory building for conflict management system design. Conflict Resolution Quarterly, 19(2):215-236.
Schwarz, R. M. (2002). The skilled facilitator. San Francisco: Jossey-Bass.
Silverman, D. (1971). The theory of organizations. New York: Basic Books.
Slaikeu, K., & Hasson, R. (2001). Controlling the costs of conflict. In J. Conbere, Theory building for conflict management system design. Conflict Resolution Quarterly, 19(2):215-236.
Society of Professionals in Dispute Resolution (SPIDR). (1999). Report on competencies in conflict management systems design. Washington, DC: Association for Conflict Resolution.
Toh, S. H., & Cawagas, V. (1987). Peace education: A framework for the Philippines. Quezon City, Philippines: Phoenix Publishing House, Inc.
Ury, W. L., Brett, J. M. & Goldberg, S. (1993). Getting disputes resolved: Designing systems to cut the costs of conflict. Cambridge, Mass: The Program on Negotiation at Harvard Law School.
Winslade, J. & Monk, G. (2001). Narrative mediation: A new approach to conflict resolution. San Francisco, CA: John Wiley & Sons, Inc.
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Published
Oct 8, 2015
Article Details
How to Cite
Mabunga, R. A. S., & Mabunga, M. E. M. (2015). CONFLICT MANAGEMENT STYLE OF COLLEGE STUDENTS AT THE PHILIPPINE NORMAL UNIVERSITY (PNU). The Normal Lights, 8(2). https://doi.org/10.56278/tnl.v8i2.21
Section
Research Article
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